Thank you for shopping with us. We are committed to delivering your FIFA World Cup 26™ mascot collectibles safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Locations

We currently ship to locations where our products are available for delivery. Shipping availability may vary based on destination and carrier service.

Delivery Time

Estimated delivery times vary depending on your location and selected shipping method.

Typical delivery estimates:

• Standard Shipping: 3–7 business days
  
• Extended Locations: 7–14 business days
  

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 24–48 hours for tracking information to update after shipment.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Any applicable shipping charges will be displayed before completing your purchase.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged or Lost Shipments

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible with your order number and supporting photos (if applicable).

We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page.